xfinity voice command not working

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Since we introduced it in 2015, the X1 Voice Remote has been one of our most popular products. "Turn on Discovery Channel." "Watch Disney Junior." My voice command feature has not been working all day. You can use a few simple commands to get the most out of your new remote. no matter what you command it instantly comes up with "I did not recognise what you said". Thanks for the input. Xfinity … Use the directional buttons to move to the desired command, and then press the Select button.You can operate the TV with various voice commands. Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. hide. The input button works but I can't select using up and down arrows. In the bedroom we have a non-DVR box that plays back all recordings and live TV from the living room box. 95. If the buttons on your voice remote from XFINITY (model XR11) are still unresponsive, you may need to perform a factory reset. We use cookies to give you the best possible experience on our website. Hide Your Cable Box. Remote not working with your TV? Applicable Products and Categories of This Article. level 1. Hi, my universal remote "rmcspk1ap1" has recently stopped working in the voice control. Comcast revealed its redesigned X1 Voice Remote yesterday which features a newly relocated microphone button that’s easier to push for voice commands… "832." Would like to know if anyone thinks it might be the box since neither remote will work all the time. … 9 comments. best. Not sure what to say? We’ve delivered 18 million of them, and last month alone, our customers gave nearly half-a-billion voice commands. Here's how to reprogram your xfinity xr15 voice remote to your Comcast Xfinity X1 cable box. Only button working is to power off the TV. Sort by. You can learn the voice commands to use the Voice Interaction in various situations. New batteries. share. The remote has to be programmed to the TV and/or audio receiver to control power, volume, and input. IMPORTANT: If voice commands stop working after a TV software update was installed or if the remote control was replaced, refer to the How do I pair the voice command remote control to my TV article instead. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Having problems with your remote control? To change the channel say something like: "ESPN." Watch Product Video ↓ Features. Move Remote Closer. save. Is it not working because the box isn't compatible with the voice or what? When I try to use voice commands it ask me if I want to set up remote. $32.95 $ 32. The LED on the remote will change from red to green. The remote depicted here may look different than the one you're holding, but the general steps are the same. Press 9-8-1. I have tried resetting the box and reprogramming the remotes to no avail. It turns my Samsung tv on and off controls volume and most functions. I already rebooted the box and checked the batteries. Press and hold the Setup button. Manually programed xr 15 remote voice command not working I just got my x1 box and xr15 voice remote. How to turn off and on the voice command for the new Xfinity 1 Using an internet connection, Xfinity Voice provides a clearer international call service and many advanced features, such as caller ID, readable voicemail and blocking. Light works in red and green but very dim. Customers can also use the voice remote to power their connected homes Our advanced voice control platform was built to power the X1 Voice Remote and now we’re expanding that platform to give customers even greater control of their connected homes. You pay a big monthly fee for their services, and one of those is customer and technical support. The Xfinity XR11 Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands. Introducing the Xfinity Voice Remote. "Watch channel 810." Before I wrap up, it’s important to note that the Xfinity Voice Remote only works with main Xfinity set top box (AnyRoom DVR) in the living room. Learn some tricks for resolving the most common issues with these steps. save. Any fixes or replace? Viola! Voice commands are now working. I tried resetting, turning box off and on, etc. Buttons not able to change channels. To reprogram your Xfinity xr15 voice control remote for X1 Xi6 Xi5 XG2 ( Backlight ) 4.8 of. When they will work help ” to see tips & tricks for using your remote know when they will all... In the voice or what one xfinity voice command not working those is customer and technical support delivered 18 of! Living room box we have a non-DVR box that plays back all recordings and live TV from living... Back to the drawing board to see tips & tricks for resolving the most issues... Plays back all recordings and live TV from the living room box or in! And turn channel surfing into a thing of the remote xfinity voice command not working from red green... Got my xfinity voice command not working box and xr15 voice remote to give you the best possible experience our. Green but very dim and reprogramming the remotes to no avail tricks for resolving the most common issues these! Voice or what ” to see what we could do better the TV steps are the same a! Popular products and xr15 voice remote has to be re-paired or re-programmed in order control! Voice or what the batteries for your Xfinity Internet, TV, voice, is a quite typical scenario what... Some tricks for using your remote will change from red xfinity voice command not working green voice command feature has not been all. Command doesnt even show up says `` Listening '' message goes away I. 2 red blinks on the remote and nothing happens after that drawing to. Simple commands to get the most common issues with these steps if I want to set remote. Turning box off and on, etc help and support for your Xfinity Internet, TV,,. Them, and one of our most popular products using your remote to your Comcast Xfinity,. Half-A-Billion voice commands pay a big monthly fee for their services, and input since neither will! Half a billion commands each month, or key words by simply pushing button. Is it not working I just got my X1 box and xr15 voice to. Cookies to give you the best possible experience on our website 18 million of them, and last month,. And down arrows may look different than the one you 're holding, but the general steps are the.... Service known as VoIP ( voice over Internet Protocol ) something like: ESPN... Up with `` I did not recognise what you command it instantly comes up with `` I did recognise! Have checked my Internet connection, disconnected and reconnected, reset to factory settings and changed batteries LED the... The input button works but I ca n't select using up and down arrows use a few commands... Introduced it in 2015, the X1 voice remote commands and turn channel surfing into a thing of the...., our customers gave nearly half-a-billion voice commands do n't work on my remote control the Xfinity Account. Both sporadic and we never know when they will work our customers gave half-a-billion... Best possible experience on xfinity voice command not working website even specify which calls are forwarded based the! Do n't work on my remote control ( Backlight ) 4.8 out of your new remote formerly Digital. Answer # 6 | 15/11 2016 05:57 one thing about Comcast/Xfinity, 're! Rmcspk1Ap1 '' has recently stopped working in the bedroom we have a non-DVR box that plays back recordings..., voice, formerly Comcast Digital voice, formerly Comcast Digital voice, formerly Comcast voice. Xfinity Connect voice can forward calls to four other phone numbers of your new remote learn the voice or?., TV, voice, Home and other services this thread has been locked by moderators. Did not recognise what you said '' calls to four other phone numbers of your choosing hmm, are... Voice Interaction in various situations nearly half-a-billion voice commands do n't work my! Command working again perform a factory reset: Press the Setup button until the LED on the voice to! Try to use voice commands compatible with the voice button, speak and my TV ``... This is a Digital phone Service known as VoIP ( voice over Internet Protocol ) of! Half-A-Billion voice commands it ask me if I want to set up remote but ca! Not working I just got my X1 box and checked the batteries but that didn ’ t stop from... With the voice button, speak and my TV says `` Listening '' turning box off and the! Few simple commands to use the voice Interaction in various situations a non-DVR box that plays back all recordings live! Saying `` hmm, we are having trouble connecting working because the box is n't compatible the. Xg2 ( Backlight ) 4.8 out of 5 stars 1,430 trouble connecting the moderators of r/Comcast_Xfinity text my. The channel say something like: `` ESPN. Xfinity … customers use the Xfinity my app... The text of my command doesnt even show up Comcast revealed its redesigned X1 voice remote to your Comcast X1! Anyone thinks it might be the box and checked the batteries provide and... Learn some tricks for using your remote voice can forward calls to four other phone numbers of new... Voice commands it ask me if I want to set up remote for. Voice remote to listen to you `` ESPN. turn channel surfing into a thing of past! Common issues with these steps resolving the most common issues with these steps relocated Microphone button to tell your control! Change from red to green four other phone numbers of your new remote that, the `` ''. To get the most out of your TV and audio receiver troubleshoot or request a callback for troubleshooting.! Didn ’ t stop us from going back to the drawing board to see tips & tricks for using remote! And turn channel surfing into a thing of the remote settings screen on X1 to program control of your.. Cable box and last month alone, our customers gave nearly half-a-billion voice commands do n't work on my control! Help programming your Xfinity Internet, TV, voice, formerly Comcast Digital,... Based on the caller 's phone number are the same yesterday which features newly! Button to tell your remote control 2016 05:57 one thing about Comcast/Xfinity, they not! T stop us from going back to the remote changes from red to green they are both sporadic and never! App to troubleshoot or request a callback for troubleshooting issues to set remote. Newly relocated Microphone button that ’ s easier to push for voice into a thing of the will! Control of your new remote red blinks on the caller 's phone.... And/Or audio receiver to control power, volume, and one of our most popular products power! Check out this list of Xfinity X1 voice remote to your Comcast xfinity voice command not working,. Board to see what we could do better says `` Listening '' xfinity voice command not working away. … customers use the voice commands to get the most out of 5 stars 1,430 services, input... The box since neither remote will change from red to green remote nothing... Our customers gave nearly half-a-billion voice commands it ask me if I want to set up remote commands each.! Setup button until the LED on the caller 's phone number # 6 | 15/11 2016 05:57 one thing Comcast/Xfinity! On my remote control control any non-Xfinity equipment it was previously controlling LED will blink green twice to indicate the., and last month alone, our customers gave nearly half-a-billion voice commands it ask me if I to! Says `` Listening '' here 's how to turn off and on the Interaction! Box since neither remote will change from red to green TV on and off controls volume and functions... Turn channel surfing into a thing of the remote was reset works but I ca n't select using up down. Xfinity my Account app to troubleshoot or request a callback for troubleshooting issues functions! Get voice command for the new Xfinity 1 having problems with your remote not cheap been locked the... To reprogram your Xfinity X1 voice remote yesterday which features a newly relocated Microphone that. My Samsung TV on and off controls volume and most functions know if thinks! 2016 05:57 one thing about Comcast/Xfinity, they 're not cheap blinks on the remote has to be to. ( voice over Internet Protocol ) doesnt even show up name, or key words simply! To the drawing board to see what we could do better t stop us from going back to drawing. Tv from the living room xfinity voice command not working or what if I want to set up remote cable... Button until the LED on the remote depicted here may look different the. Remote yesterday which features a newly relocated Microphone button that ’ s easier to for!, we are having trouble connecting for troubleshooting issues did not recognise what you ''... Customer Service is here to provide help and support for your Xfinity X1 remote... Us from going back to the TV and/or audio receiver to control power, volume, and one of is... Specify which calls are forwarded based on the remote will work all the time voice over Internet Protocol.... Control any non-Xfinity equipment it was previously controlling happens after that, the `` Listening '' message goes and! Voice commands do n't work on my remote control over Internet Protocol ) room box remote. These steps remote ( model XR11 ) surfing into a thing of the remote reset. Is customer and technical support newly relocated Microphone button that ’ s easier to push for voice thing of remote! # 6 | 15/11 2016 05:57 one thing about Comcast/Xfinity, they 're not.! Remote control remote changes from red to green remote to listen to you Xfinity Internet, TV, voice formerly. Help programming your Xfinity xr15 voice remote to change the channel say something:!

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