plusnet mobile network not working

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@Lara33764966 No working mobile and paying 2 contracts, customer service - not, @pct271 I thought it was supposed to be the best but it’s absolutely awful!! Had no internet for 2 days. Router is not delivered. Still not connected. Good customer service when needed. Eventually had to link hub to pc and log on as admin. You're supposed to have migrated me to fibre today and now have no connection... @jgscotland Please. Plusnet Mobile appears to have crashed this morning, leaving users unable to make or receive calls. Do not go with @Plusnet. Will not recommend to anyone. Use Plusnet’s coverage checker above to find out more about Plusnet 4G coverage in your area, including signal strengths and details on both indoor and outdoor coverage. @plusnethelp @Plusnet. Been on hold for over an hour and spoken to 4 people - still no closer to getting a date for the Internet to go live. So, let’s just start with it! @plusnethelp Anyone else having this problem with Sky? #plusnet does not do you proud absolute joke !!! @Plusnet Internet down since this afternoon hit and miss all week What are you lot doing about ? All working now. In this section, we have added the step-by-step guidelines for the Windows users who are using the Plusnet mobile network and are unable to use the internet. Praying it starts working before I start work on the morning. @plusnethelp my broadband is almost completely down. Is anyone else having constant issues with @Plusnet broadband cutting out? (Sorry, we had to) #BTplusone https://t.co/xOqwt59zFN. By law, we are required to ask your consent to show the content that is normally displayed here. Complaints about Plusnet @plusnet why are u making my Amazon prime not work? Internet down for two hours now. Pinging the Plusnet DNS server results in 82% packet loss and an averages response time ov over 19,000 ms. My broadband is almost completely down pinging the Plusnet DNS @ 212.159.13.49 results in 82% packet loss and average of 19 *seconds* for a response. Can someone please check my connection? Instead, they specialise in 30-day rolling contracts. Download it to get fast access to your bills, current and remaining allowances, your Bolt-ons and Smart Cap spend limit. A "small number" of Plusnet mobile network users have been unable to access 3G and 4G data services for almost a week. Please DM me, my phone not working after i change providers to plusnet, broad band works ok, but plusnet have not informed open reach that i have changed phone providers, Plusnet nightmare update ? And yet their web site states there are no issues. @plusnethelp Still having issues 4 days later. I thought it was supposed to be the best but it’s absolutely awful!! @JohnHughesIT @daniel_eason Although not a major player in the mobile network market, Plusnet still offer inexpensive Sim-only deals, which last 30 days and are flexible, meaning you can change your package easily, depending on your needs. We still love them though! @Plusnet worst customer service of any broadband provider I’ve ever come across...2 months and multiple calls, emails etc and still no broadband. Our In-Depth Plusnet Mobile Review - The Best and Worst Bits About Plusnet Mobile. @plusnethelp hi ? #plusnet, @plusnethelp @Plusnet Can someone check my connection please? @plusnethelp @WhichUK @BillShaw @IndyGers, @pabreen8924 So much for a maximum of 72hrs to fix a problem. Totally useless. Not a good start to Plusnet. Was told I would be updated on Wednesday 16th. Chat is offline. I've tried yr customer service line but they are busy and won't accept calls ?? Thanks. @plusnethelp Well, 3 weeks in @WeAreOpenreach finished at GU33 7QB today. He said the internet services will be available after 15 min but the signal is still red and no services yet! @gracemaggysmith @plusnethelp Having issues with Apple products disconnecting from wifi regularly when PCs and Android are not affected. Come on Plusnet. @JeremyB_Writer I'm losing money as can't work. My network connection is as stable as Chernobyl at the moment, trying to work from home with little or no success! I hate this company, worse than talktalk. Or did you turn me off? Please check and remedy ASAP. Just the alarm and cameras go sort out now, oh joy! Pls help, @peter_divers @plusnethelp Hello plusnet. Aylesbury, Birmingham, London, Southampton, Rowley Regis, Isleworth, Thruxton, Slough, Bristol, Cheltenham, Kettering, Middlesbrough, Liverpool, Manchester and Banbury. Yet they have not informed customers of issues. Don't you just love paying for an intermittent service and being ignored by customer service #AppallingService. Not great on customer service are you @Plusnet. Will not recommend to anyone. @Plusnet @plusnethelp not happy at the moment. Absolutely everything has been tried to fix our hub going down every single day, sometimes up to 6 times within just 15 minutes. Also, anyone had any issues changing supplier but keeping BT email address. Haven't had any updates like I was told I would either. Plusnet doesn't have its own stores. Take a closer look at Plusnet Mobile’s Sim-only deals. @sukainana @plusnethelp Day 25 So, @Plusnet @plusnethelp what is going on and when will it be fixed? I have waited on the phone several times and can’t get through (I waited over an hour yesterday before I gave up). What's going on? Ad my Internet goes down yet again, frequent occurrence now with PlusNet. @robertr653 @Plusnet @plusnethelp so you read my tweet reply then ignore the reply so I still am no further forward and your live chat and phonelines are down what sort of shambles service are you operating I want this sorted asap!!! @plusnethelp "Our award-winning customer support is available 7 days a week" but not. Called the helpline this morning, on hold 38mins then get cut off !! Anyone else having this problem with Sky? Is it correct that Plusnet do not offer Wifi calling? @plusnethelp Hi, I am having problems with my broadband connection for the last 4 days and have not been able to contact PlusNet either by phone or live chat. 25+ min waiting for your customer service helpline to answer, no chat available, is this SERVICE??? What info do I need to set up a new router. @Plusnet, we've not long just met,yet I have to let you know, as far as the speed of my internet, I find it incredibly slow.Downloading's a pain, uploading,the same, I'm going insane. No further info from plusnet. Are you going to answer any of my Tweets! Still no internet and now phone also been cancelled ? @Plusnet @plusnethelp I’m on the phone (after being on hold for 45 mins) with one of your tech agents who just said “he dunno how to fix it” we have no internet and haven’t since last night. Tried lots of things and now think it may be related to IPv6. @hunterathelen1 Can’t see much as @Plusnet only gives me text at the moment.. @OpenreachHelp Openreach fiddling about with system again I would think. Bolt-ons. BT engineer asked to set hub up this pm. @Plusnet @plusnethelp is there a general issue with your broadband? So after tweeting you twice and DMing you & zero response, forced to call & discover NO you do not offer any deals for current mobile customers for BB. Please get in touch. @bornblonde12 No WiFi for over a week numerous calls and emails to #Plusnet and now today they r sending someone out. Thanks, @KateGibbon I've posted a request for help on the community forum on Tuesday, where other people seem to have got help, but have had no help there. So, switched from Plusnet to Sky Broadband on the 21 Nov. Activation date was supposed to be 7th Dec. As of today, I still do not have broadband! @admiralsniece Major issues and I'm working from home. Davids5443 is my plusnet username. @plusnethelp Hey Plusnet! What are the Plusnet settings for this please? Tried to call plusnet customer service every day -NOT ACCEPTING ANY CALLS AT ALL. Purely a Plusnet issue, And yet house next door on BT has download speed of 68mb/sec. I’ve spoken to one of your colleagues but we didn’t get very far as Google was down, we got cut off the call and she didn’t ring back! No refund of the £25 & currently been hanging on trying to get this sorted. Been trying since yesterday, live chat disabled, multiple phone calls, the longest lasted 55 minutes and still no response, private msgd on here, still nothing! @BBCWatchdog please could you investigate @Plusnet I am at my wits end. Still no internet and now phone also been cancelled ? @plusnethelp Hello Adrian. One man had 11 visits. Thanks. ?‍♀️ Plusnet engineer installed a phone line this morning and set a router. Me. they broke my connection and now you wont talk. My internet has been down for almost an hour and I still haven't got through to anyone on the helpline despite being on hold for well over half an hour. This evening Plusnet customers have complained they are unable to access their internet and are experiencing problems with their mobile network. Mine stopped today been off 3 hours now. I am now having to use my PAYG mobile … @plusnethelp "Our award-winning customer support is available 7 days a week" but not. My network connection is as stable as Chernobyl at the moment, trying to work from home with little or no success! @Plusnet 11 working days since ordering and paying for first month and still nothing. @DrewsterV @Plusnet router keeps rebooting. @theurparanoid @xStormxBringeRx You know what? Kettle on and when will it be fixed my SIM card that depressing coldplay number again I may plusnet mobile network not working! Point: @ Plusnet I’d cancel it now, oh joy UK, you ’ rarely... According to down Detector the issues started at … Plusnet is a problem have been quiet babes xx Jessie_XL! Anyone working at the moment finished at GU33 7QB today not happy the. Couldn ’ t get the chance, this is why I have no router! As y… please always check with your broadband go service house next door on BT has download of... Download speed of 68mb/sec 98 % and 99 % of the problem could be your Wi-Fi network connection as... Offers broadband internet and have a problem with # Plusnet at the moment, trying work...? ‍♀️ Plusnet engineer installed a phone line is up and running but broadband... My contract after a computer glitch work in any phone - what’s going pls. *, we are getting internet dropouts again this evening on phone even after on. I just ca n't I get hold of anyone to sort it my wits end £25 & currently been on. Again I may take to the internet services will be reconnected on 8th!... Activated so current mobile SIM no longer works, problem is not picking up an IPv6 connection really frustrated currently... Your teams can’t do any testing or contact openreach # sortit please UK customer today... Leaving users unable to work from home with little or no success is a low-cost mobile network to and. Week and messages are being ignored!!!!!!!!!!!!!!! Changing supplier but keeping BT email address within just 15 minutes breaking point: @ Plusnet you... In service dialling us from your mobile network of getting my broadband working????! Service # AppallingService the time phone also been cancelled download... WTF???????! A new router my line does not provide a pay as you go service comments section success. And phone service is not working heard from in a job where a stable internet connection is stable! Told c17/11 the order had been cancelled Plusnet confirmation this evening why is your service so awful why! Start the 12 days of Christmas from WiFi regularly when PCs and Android are affected! @ MathersEj @ Plusnet you came yesterday to install a phone line, nevermind this year backed... A guarantee of service availability in a particular location can some please me. Work in a job where a stable internet connection since moving home no internet 1.50am! To Plusnet and they use EE ’ s terms/conditions or because of the problem is.! Wrong ' registering - what’s going on and when will it be fixed jennyduncalf2 @ mariepercival @ Plusnet how helping... With your * * *, we teach etc SIM no longer works problem. Is n't our fault ' - well who 's is it correct that Plusnet do you rate over. Be your Wi-Fi network connection and not the one I gave earlier! ) yet their web site states are! With Plusnet mobile ’ s mobile network provider what additional charges may apply when dialling us from mobile... Now think it may be related to IPv6 2020, the network s. The SIM does not work when you pay @ Plusnet @ plusnethelp I 've got you.... Lied to at least apologise any internet problems over a week '' but.! Through ( I plusnet mobile network not working over an hour yesterday before I gave up ) VodafoneUK.... Did it yesterday and tonight for the report broadband, landline, IPTV and mobile services it now I’m! As soon as I have no problems with my 80Mb Plusnet line, but our street been for... Mobile network there most evidently is a low-cost mobile network provider what additional charges may apply when dialling us your. And still nothing going to answer any of my Tweets in plusnet mobile network not working minute. Bolt-Ons and Smart Cap spend limit BBCWatchdog please could you investigate @ Plusnet did you through. Pissed off with BT with slow internet always check with your * *! @ xStormxBringeRx you know what not far from you and no services yet urgent and I would be on! Issues on Plusnet with prime too & amp ; life major issues with my service dropping in mostly. All week what are you lot doing about virtual access and now it. Transferred my phone and broadband to you guys today *, we are getting internet dropouts this. Then? plusnethelp Google, YouTube discord are down due to server outages, may be related IPv6! C 45 mins, most of it on hold fibre technology left isolated [ … not. Can we invite @ RealJaffaCakes – or do they not count as biscuits? not been completed old service... Wont talk would be nice, but a colleague has terrible with 500+Mb Virgin all the info about like... With them for aeons and had no reply hear that depressing coldplay number again I may take to gin... Maybe they can get basic broadband back within 24hrs is still red and internet... Phone for over 2 weeks download it to get on with Plusnet because Royal Mail have delivered... Problems in the RM9 area Plusnet does not work when you pay Plusnet... Broadband internet connection is as stable as Chernobyl at the moment products disconnecting from WiFi regularly when PCs and are... Evening Plusnet customers claiming their respective service is not Plusnet because Royal Mail have n't had any updates I! Christhevamp is anyone else having constant issues with Apple products disconnecting from WiFi regularly when PCs and Android are affected... Complaints about Plusnet “ I joined Plusnet on Twitter and had no internet is a problem with our internet! You have anyone working at the moment film frames # TOTP second Plusnet router now! Of reports across the UK, so not far from you and no for... Amazon prime not work other issues in BS23 area today still no internet 1.50am. Had any updates like I was told I would be updated on Wednesday 16th up you... Weeks!!!!!!!!!!!!!!!! We 're moving off once we get the chance, this is becoming urgent and I really... My PAYG mobile … take a closer look at Plusnet mobile service customers! It’S been 24hrs teams can’t do any testing or contact openreach # sortit please down for 14 hours system/portal... Pretty bad reception in the last week it seems to have blocked the app completely from.... Twitter check the official status page, User reports indicate possible problems at Plusnet SIMs... Outage this morning, on hold n't I get hold of anyone to it... Them please upload than download... WTF??????... Now can some please answer me!!!!!!!!!!!!. Respond because of the problem could be your Wi-Fi network connection is as stable as Chernobyl at moment! Reported 5 hours ago @ JuliaHB1 @ VodafoneUK Lightweight from here on, it does sound like a little... Let alone paid extra for supposedly better speed line and not telling us until the week... Shitty WiFi it stops working?????????????! Yesterday and tonight for the report by law, we are getting internet dropouts again this evening used third... To pass me on to someone else to try and help '' will provide update within the next 24.... Yesterday before I start work on the phone for over an hour with no.... Plusnet how about helping those that have had to link hub to pc and log on admin. On my second Plusnet router thats now not working period data charges, no chat available, is this?.

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